Privacy Policy

Who We Are

Welcome to Dreamss Lab™. These Terms of Service (“Terms”) govern your use of our website https://dreamsslab.com and any related services or products provided by us. By accessing or using our website, you agree to be bound by these Terms.

 

Intellectual Property The content on our website, including text, graphics, images, and logos, is the property of Dreamss Lab™ and is protected by copyright laws. You may not reproduce, modify, or distribute any content from our website without our prior written consent.

 

User Conduct You agree to use our website only for lawful purposes and in a manner consistent with these Terms. You may not use our website:

  • In any way that violates any applicable laws or regulations.
  • To transmit any unauthorized or unsolicited advertising or promotional materials.
  • To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website.

Disclaimer of Liability Our website is provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. We do not guarantee that our website will be uninterrupted or error-free, or that any defects will be corrected.

 

Dispute Resolution Any dispute arising out of or relating to these Terms or your use of our website will be governed by the laws of [jurisdiction], without regard to its conflict of law provisions. Any such dispute shall be resolved exclusively in the courts of Seoul, South Korea.

 

Changes to These Terms We reserve the right to update or change these Terms at any time without prior notice. Your continued use of our website after any such changes constitutes your acceptance of the new Terms.

 

Information We Collect

1.1 Personal Information

We collect personal information that you provide to us directly when you engage in various activities on our website or through our services, such as creating an account, placing an order, subscribing to our newsletter, filling out a contact form, or interacting with us on social media. The types of personal information we may collect include:

  • Contact Information: Name, email address, mailing address, phone number.
  • Payment Information: Credit card details, billing address, and other information necessary for processing your payment.
  • Account Information: Username, password, and other information you provide when creating an account.
  • Communication Information: Information you provide when you contact us with questions, feedback, or other messages.
  • Transaction Information: Details about purchases you make and the fulfillment of your orders.

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you but may be linked to your personal information. This includes:

  • Technical Information: Browser type, IP address, device information, operating system, and other technical details.
  • Usage Information: Information about how you use our website, such as the pages you visit, the time and date of your visits, the links you click, and other actions you take on our site.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies. For more details, see Section 6 below.

 

How We Use Your Information

  • 2.1 Personal Information

    We use the personal information we collect for various purposes, including:

    • Processing Transactions: To process your orders, complete your transactions, and provide you with the products and services you request.
    • Communication: To send you order confirmations, shipping notifications, customer service responses, and other transactional communications.
    • Marketing: To send you promotional materials, newsletters, and other marketing communications, provided you have given your consent to receive such communications. You can opt out of marketing communications at any time.
    • Personalization: To personalize your experience on our website, such as displaying content and offers tailored to your interests and preferences.
    • Improvement: To analyze and improve our products, services, and website, including troubleshooting, data analysis, and research.
    • Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of others.

    2.2 Non-Personal Information

    We use non-personal information to:

    • Analyze Website Usage: To understand how visitors interact with our website, identify trends, and optimize site performance.
    • Enhance User Experience: To customize and improve the user experience on our website.
    • Develop New Products: To research and develop new products and services based on user behavior and feedback.
    • Conduct Market Research: To gather insights into market trends and consumer preferences.

 

Sharing Your Information

3.1 Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing our products and services. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us. They include:

  • Payment Processors: To process your payments securely.
  • Shipping Companies: To fulfill and deliver your orders.
  • Email Marketing Services: To send promotional emails and newsletters.
  • Analytics Providers: To help us analyze website usage and improve our services.

3.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. We may also disclose your information to:

  • Protect Our Rights: To enforce our terms and conditions, protect our operations, and safeguard the rights, privacy, safety, or property of Dreamss Lab™, our employees, users, and others.
  • Prevent Harm: To investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to the safety of any person, or violations of our policies.

 

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information transmitted online.
  • Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job duties.
  • Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.
  • Data Anonymization and Pseudonymization: Where appropriate, we anonymize or pseudonymize personal information to further protect your privacy.

 

Your Rights

You have certain rights regarding your personal information, subject to local data protection laws. These rights include:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions, such as for legal compliance.
  • Objection: You have the right to object to the processing of your personal information under certain circumstances.
  • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided in Section 9.


Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and provide personalized content. By using our website, you consent to the use of cookies in accordance with this Cookie Policy.

 

What Are Cookies? Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

 

How We Use Cookies We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the website to function properly.
  • Performance Cookies: These cookies help us understand how visitors interact with our website, so we can improve its performance.
  • Functional Cookies: These cookies allow the website to remember choices you make and provide enhanced features.
  • Targeting Cookies: These cookies are used to deliver personalized content and advertising based on your interests.

Your Cookie Choices You can control and/or delete cookies as you wish. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our website, and some features may not work as intended.

 

More Information For more information about cookies and how to manage them, please visit www.allaboutcookies.org.

 

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine the retention periods include:

 

  • The length of time you have been a customer or user of our services.
  • Whether there is a legal requirement to retain the information (such as for tax, legal, or regulatory purposes).
  • Whether the information is necessary to provide our services to you.
  • Whether you have provided consent for a longer retention period.
  • Whether we have ongoing legitimate business needs, such as managing our relationship with you, resolving disputes, enforcing our agreements, or complying with legal obligations.
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

Once we no longer need your personal information for the purposes for which it was collected, we will securely delete or anonymize it, or if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

If you have any questions or concerns about our data retention practices, please contact us using the contact information provided in Section 9.

 

Third Party Data Retention

While we strive to ensure that our third-party service providers adhere to high standards of data protection, we cannot control or be held responsible for their data retention practices. We may use third-party services for various purposes, such as payment processing, shipping, email marketing, and analytics. These third parties may collect and retain your personal information in accordance with their own privacy policies and practices.

 

We encourage you to review the privacy policies of any third-party service providers we use to understand their data retention practices. We take reasonable steps to ensure that our third-party service providers only process your personal information for the purposes specified by us and in accordance with this Privacy Policy.

 

If you have any questions or concerns about the data retention practices of our third-party service providers, please contact us using the contact information provided in Section 9.

 

User Generated Content

Our website may offer features that allow users to leave reviews, comments, or upload photos. Please be aware that any information you disclose in these areas may become public information and may be read, collected, and used by others who access them. We cannot control the actions of other users with whom you choose to share your information. If you choose to submit a review, comment, or photo on our website, please be mindful of the information you provide and avoid including any personal information that you do not want to be publicly visible. By submitting user-generated content on our website, you acknowledge and agree that we may display your content publicly and that it may be indexed by search engines.

 

We reserve the right to moderate user-generated content and remove any content that violates our terms of service or community guidelines. However, we are not responsible for the actions of other users or third parties who may access or use your information inappropriately.

 

Children’s Privacy

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will take steps to delete such information from our records.

 

Privacy Shield Notice 

Dreamss Lab™ complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union (EU) and Switzerland to the United States. Dreamss Lab™ has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this notice and the Privacy Shield Principles, the Privacy Shield Principles shall govern. 

 

Data Subjects’ Rights Under the Privacy Shield Frameworks, individuals in the EU and Switzerland have the right to access their personal data and to correct, amend, or delete inaccurate or incomplete information. Dreamss Lab™ is committed to facilitating the exercise of these rights in accordance with the Privacy Shield Principles.

 

Questions or Complaints If you have any questions or concerns about Dreamss Lab’s privacy practices or our compliance with the Privacy Shield Frameworks, please contact us at legal@worldofdreamss.com. 

 

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Dreamss Lab™

Email: legal@worldofdreamss.com

Address: 85 Great Portland Street, First Floor, London W1W 7LT, United Kingdom

 

Thank you for trusting Dreamss Lab™ with your personal information. Your privacy is important to us, and we are committed to safeguarding it.

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